Business Office Assistant in Los Alamitos, CA at The Goodman Group

Date Posted: 1/27/2018

Job Snapshot

Job Description

The primary purpose of this position is to manage the business functions of the facility.  Responsible for Accounts Receivable, collections and assisting residents and families with Medicaid applications and other issues.

Essential Job Functions Duties and Responsibilities

Office Management Functions

1.     Assist in the daily functions of the business office.

2.     Respond to requests from within the community; identify and locate appropriate personnel.

3.     Monitors the Emergency Call System. Responds and notifies the appropriate agencies and community staff as appropriate. Serves at Front Desk as command/communication center in case of an emergency, disaster or fire.

4.     Greet visitors, residents, and vendors in a courteous and professional manner.  Identify visitors and direct to appropriate location.  Process and record visitor information as defined by the community.

5.     Answer the telephone, determine nature of call, and direct caller to appropriate individual or department.

6.     Identify security concerns and notify supervisor or proper authorities.  Effectively communicate facility policies and procedures to visitors, staff and vendors.

7.     Assist with administrative duties which includes, typing, copying, filing, posting accounts, sorting mail, ordering supplies and repairs, mailing out doctor’s orders.

8.     Attend and participate in service training programs to meet state and federal requirements.

Accounts Receivable Functions

1.     Assist in the establishment and maintenance of an accounting system, policies and procedure, and standardized work methods that support the operating cost of the facility.

2.     Assist in preparing invoices for approval, account coding, processing and payment.

3.     Verify voucher reports, remittance advices, checks and journals for accuracy.

4.     Resolve invoice errors with suppliers/vendors.

5.     Record, verify and post payments received to appropriate resident accounts.  Record and send payments to accounting office.

6.     Maintain files of all charge slips, debits, credits, etc.

7.     Monitor and collect accounts receivables. Report delinquent accounts to the Executive Director.  Make collection calls and letters.

8.     Reconcile and balance accounts and bank statements.

9.     Answer billing questions from the residents and responsible party members.

10.  Complete insurance verifications of benefits

11.  Assist in preparing Medicare A recap sheet and balance.

12.  Post the census on the computer (new admits, discharges, transfers, deaths) and balance to the manual census.

13.  Monitor internal controls to ensure compliance with established procedures.

Job Requirements

Must possess the ability to make independent decisions, follow instructions, and accept constructive criticism. Must be able to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel, and the general public. Must be able to work with ill, disabled, elderly, emotionally upset, and potentially hostile people within the facility. Must be able to speak, write and understand English in a manner that is sufficient for effective communication with supervisors, employees, residents, and families.


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