Payroll Support Specialist in Chaska, MN at The Goodman Group

Date Posted: 1/11/2018

Job Snapshot

  • Employee Type:
  • Location:
    Chaska, MN
  • Job Type:
  • Experience:
    At least 2 year(s)
  • Date Posted:
  • Job ID:

Job Description


The position of Payroll Support Specialist will be responsible for managing the payroll process for our residential and retail companies, ensuring payroll is processed in a timely, compliant and accurate manner. This position will also be a point of contact for payroll specialist support by providing technical or problem solving solutions to field employees, and provide human resources support in the areas of benefits administration, leave processing and compliance.  

Payroll Support Responsibilities

  • Monitor and respond timely to Help Desk e-mails and calls. Log and track status of tickets.
  • Support employees in the field through problem solving process, following standard Help Desk procedures
  • Identify and escalate situations requiring urgent attention.
  • Recommend procedure modifications or improvements, or notify leadership of recurring issues

Payroll Processing Responsibilities

  • Process bi-weekly payroll in an accurate, compliant and timely manner:
    • Confidential oversight and ownership of payroll processing for our communities in Residential Property Management, including Johnny’s Deli, Fruits of the Spirit Salon and Hazeltine Center Office Building.
    • Manage the workflow process to ensure timely and accurate completion of payroll responsibilities.
    • Process new hires from HR Smart Applicant Tracking System
    • Reconcile payroll prior to transmission and validate confirmed reports.
    • Ensure garnishment calculations and compliance requirements are completed
    • Process manual checks or pay cards transactions as necessary
  • Handle all employee questions and/or concerns regarding payroll discrepancies in a timely manner.
  • Define and implement payroll processing efficiencies and act as technical resource for management and accounting.
  • Handle the administration of the electronic timekeeping system. Adherence to FLSA, monitor submissions of approved timesheets, ensure valid data transfers to/from payroll
  • Develop and provide financial and operational reporting
  • Make determinations regarding application of wage and hour law and oversees preparation of periodic reports of earnings, taxes and deductions (upon request).
  • Process and respond to employment verifications.
  • Process and respond to unemployment inquiries and requests for information

Human Resources Support Responsibilities:

  • Ensure all required new hire forms and documents are completed and returned, utilizing the new hire checklist.
  • Coordinate benefit orientation meetings with Colonial, and track eligibility, enrollments, terminations and payments. Monitor enrollment status, and process requests for changes in coverage in accordance with plan requirements.
  • Review benefits election forms for accuracy, enter them in payroll as necessary and notify our 3rd party benefits administrator to ensure accurate record-keeping and proper deductions.
  • Assures compliance with COBRA guidelines by processing benefits separations or reduction of hours in a timely manner so notification can be made to our 3rd party benefits administrator for COBRA processing.
  • Provide benefit plan documents to employees, as required by human resources.
  • Assemble open enrollment and new hire benefit orientation packets,  and maintain a supply of employee handbooks (including required amendments).
  • Assist with processing of terminations. Processing final paycheck and vacation payouts. Answers questions from managers or employees on the payroll aspect of the termination process.
  • Work closely with human resources regarding all leaves of absence, including FMLA and other leaves. Ensure that ADP is updated accordingly.
  • Verify all submitted I-9’s meet guidelines and maintain I-9 files, including required expired document follow-up.
  • Establish/maintain employee personnel files in accordance with company guidelines.

Job Requirements

  • 2 year college degree or equivalent.
  • 2+ years payroll related experience and/or training, preferably in ADP Workforce Now
  • Possess sound judgment when planning and accomplishing goals
  • Have excellent project and time management skills (especially under critical deadlines)
  • Extremely detail-oriented & thorough
  • Possess a professional demeanor
  • Be able to work under strict confidentiality
  • Be flexible in a variety of situations
  • Excellent verbal and written communications skills with all levels of the company
  • Strong computer skills, MS Office: Word, Excel, Outlook, etc.
  • Ability to maintain focus in spite of interruptions
  • Ability to create policy and procedure documentation
  • Able to work well independently and with other team members with minimal supervisions